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Privacy Policy

This Privacy Policy describes how Urmin Group ("we", "us", or "our") collects, uses, shares & retains information when you visit & use our Website www.urmingroup.com (“Website”) OR you use our Distribution Management System – through Web / Mobile Application ("DMS App"). By using the Website OR DMS App, you agree for your information collection, use, sharing and retention in accordance with terms of this policy


Information We Collect


When you visit & use our Website OR DMS App, we may collect the following data:


  • Personal Information: When you register an account with Urmin Group, we may collect personal information such as your name, email address, phone number, and other relevant contact information.

  • Location Information: We may collect and store your IP address, device's location information if you enable location services. This information is used to provide location-based services within the App, such as tracking assets or personnel.

  • Phone Number for OTP (One-Time Password):: We collect your phone number to send OTP for user authentication and account verification purposes for using DMS App

  • Usage Data:: We may collect information about how you interact with the Website OR DMS App, including the features you use, the pages you visit, and other usage statistics.

  • Cookies:: Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

How We Use Your Information


  • To Provide and Maintain the Service: We use the information collected to deliver and maintain our internal DMS services, including User Authentication, Order Booking, Stock Maintenance, GRN (Goods Receipt Note) flow management, user attendance tracking, image upload, notifications, personalized content, and customer support.

  • To Improve Our Services: We analyze usage data to understand how users interact with the Website OR DMS App and to identify areas for internal improvement.

  • To Communicate with You:We may use your contact information to send you updates about our services, respond to your inquiries, or provide important notifications.

Information Sharing


We are committed to securing your data and keeping it confidential. We have done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.


  • Service Providers: We may engage third-party service providers to assist us in delivering our services or to perform certain functions on our behalf, such as hosting servers or processing payments. These service providers are obligated to protect your information and are only authorized to use it for specified purposes.

  • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as court orders or subpoenas

Data Retention


We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law


Your Rights


  • Access and Correction: You have the right to access & update your personal information stored in our systems. However, you may contact us to update information stored for your account at our systems.

  • Account Deletion: Due to the nature of our services, users cannot delete their accounts. However, you may contact us to deactivate your account, which will restrict access to your information.


Age of Consent


By using this Website OR DMS App, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website OR DMS App.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. In case of any changes occurring in the Privacy Policy, the same will be posted herein with immediate effect


Contact Us


If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us for Website Support at sales@urmingroup.com& for DMS App Support at dmssupport@urmingroup.com


Disclaimer


The information contained in this Website OR DMS App is for general information purposes only. The information is provided by Urmin Group and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the Website OR DMS App for any purpose. Any reliance you place on such information is therefore strictly at your own risk


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website OR DMS App.


Through this Website OR DMS App you may be able to link to other websites which are not under the control of Urmin Group. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them


Every effort is made to keep the Website OR DMS App up and running smoothly. However, Urmin Group takes no responsibility for, and will not be liable for, the Website OR DMS App being temporarily unavailable due to technical issues which may be beyond our control.